Privacy Policy

Introduction

This Privacy Policy describes how UNKARTINDIA and its affiliates (collectively "UNKARTINDIA", "we", "our", "us") collect, use, share, protect or otherwise process your information/personal data through our website https://unkart.in/ (hereinafter referred to as “Platform”).

You may be able to browse certain sections of the Platform without registering with us. We do not offer any product/service under this Platform outside India and your personal data will primarily be stored and processed in India.

By visiting this Platform, providing your information or availing any product/service offered on the Platform, you expressly agree to be bound by the terms and conditions of this Privacy Policy, the Terms of Use and the applicable service/product terms and conditions, and agree to be governed by the laws of India including but not limited to the laws applicable to data protection and privacy. If you do not agree please do not use or access our Platform.

Collection

We collect your personal data when you use our Platform, services or otherwise interact with us during the course of our relationship.

Some of the information that we may collect includes but is not limited to personal data/information provided during sign-up or registration such as name, date of birth, address, telephone/mobile number, email ID and/or any information shared as proof of identity or address.

Some sensitive personal data may be collected with your consent, such as bank account details, credit/debit card details, other payment instrument information, or biometric information such as facial features or physiological information (when opted for features available on the Platform), all in accordance with applicable laws.

You always have the option to not provide information by choosing not to use a particular service or feature on the Platform.

We may track your behaviour, preferences, and other information you choose to provide. This information is compiled and analysed on an aggregated basis. We also collect information related to your transactions on the Platform and third-party business partner platforms.

If a third-party business partner collects your personal data directly from you, you will be governed by their privacy policies. We are not responsible for their privacy practices.

If you receive an email or call claiming to be UNKARTINDIA asking for sensitive details such as debit/credit card PIN, passwords, etc., do not share such information and report immediately to appropriate law enforcement authorities.

Usage

We use personal data to provide the services you request. Where used for marketing, we provide you the option to opt-out.

We use your personal data to:

Sharing

We may share your personal data internally within our group entities and affiliates to provide you access to their services and products.

We may disclose personal data to third parties such as sellers, business partners, logistics providers, payment instrument issuers, and other service providers for service delivery, legal compliance, fraud prevention, and marketing purposes.

We may disclose personal data to government or law enforcement authorities if required by law or necessary to protect rights, property, or safety.

Security Precautions

We adopt reasonable security practices to protect your personal data from unauthorised access, disclosure, loss, or misuse.

However, transmission of information over the internet is not completely secure. Users are responsible for safeguarding their login credentials.

Data Deletion and Retention

You may delete your account through your profile settings or by contacting us. Deletion may be delayed in case of pending grievances, claims, or shipments.

We retain personal data only as long as necessary for its intended purpose or as required by applicable law. Anonymised data may be retained for research and analysis.

Your Rights

You may access, rectify, and update your personal data through the functionalities provided on the Platform.

Consent

By using our Platform, you consent to the collection, use, storage, and processing of your information in accordance with this Privacy Policy.

You may withdraw your consent by writing to the Grievance Officer with the subject “Withdrawal of consent for processing personal data.” Withdrawal will not be retrospective.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices. Please review this page periodically for updates.